Using the library

Library card

You will need your library card whenever you wish to borrow items from the library. You can obtain a personal library card and PIN code at any Vaski library by presenting a valid photo ID and by complying with the Rules of Use. The first library card is free of charge. Any library cards issued subsequently are subject to a charge. You can use your card at any Vaski library. To speed up your request, please print the library card application form and fill it out in advance. A person under the age of 18 will need a guardian’s written approval to obtain a library card.

Card holders are responsible for material borrowed on their library card. The guardian is responsible for material borrowed by a person under the age of 18.

If you lose your library card, please notify us immediately. According to the library Rules of Use you will be held responsible for material borrowed on the card until you have reported it as lost.

Keep your contact information up to date

Please let us know right away if your phone number or email address changes, or update your contact details online in your web library Profile (login via My Account).

  • Your new address will not be updated automatically. Instead, you fill in an online form which is automatically forwarded to the library staff that will update your contact details.
  • If you wish to change the name on your library card, you need to visit the library in person and present a valid photo ID.

PIN code

The PIN code is a password containing four numbers and can be obtained at any Vaski library by presenting your library card and a valid photo ID. You will need your PIN code in several situations, e.g. when you:

  • log in to the web library
  • check out items with a lending machine
  • log in to the wireless network in the library
  • visit an Open Library

If you forget your PIN code you will obtain a new one at the library service desk by presenting your library card and a valid photo ID. Due to security reasons, PIN codes are not granted by e-mail or over the phone.

Using the web library

The web library can be used without logging in. However, many services, such as renewing your loans and administering your profile, require that you log in with your library card number and PIN code. After your first login, an account in the web library is automatically created. After this you will automatically be able to use the services requiring user login.

Login

You can find the login in the right upper corner of every page in the web library. The login button is illustrated with an arrow, if you use a screen reader it reads “Log in”. When you log in, the login button’s icon changes to a person icon. Both the login button and person icon are located in the upper right corner in the web library. Your name appears next to the person icon if you use a computer.

Your Account

Log in to access your account. You can access your loans, reservations and other features that require login in “Your account”. If you login at the web library’s front page, you’ll be transferred automatically to your loans. If you login on another page, you need to open the menu by clicking the person icon. Select “Your account” in the menu that opens. You will now be transferred to your own loans.

Library cards

You can attach several library cards to your user account and administer them all with a single login. In order to make use of this feature you will need, besides the number of the library cards, also the PIN codes for all the cards you wish to attach. You can also give individual names to all attached library cards.

Logging out

When you wish to log out of the web library, first click on your name on the top bar, then click Log out.

Loans and renewals

You can see the due dates of your loans on the loan receipt or online on the Loans tab. Return or renew your loans by the due date during library opening hours. In the web library the loans can be renewed till midnight on the due date. Loans can be returned to any Vaski library. There are overdue charges for items returned or renewed after the due date.

Some libraries have drop boxes for returns. Returning material through a drop box is at your own risk. The material deposited in the drop box is registered as returned on the next opening day of the library.

Renew loans at the web library

You can renew your loans via the Loans tab in the web library. If you login at the web library’s front page, you’ll be transferred automatically to your loans. If you login on another page, you need to open the menu by clicking the person icon. Select “Your account” in the menu that opens. You will now be transferred to your own loans.

Select the items you wish to renew, then press “Renew selected items”. You can renew your loans three times unless there are reservations on them. You can also renew your loans by phoning your library. You will find library contact information in Libraries.

Loan period and limitations

The loan period for library materials is normally 28 days. However, the loan period for the following materials is 14 days:

  • Jokeri material
  • magazines
  • DVD and Blu-ray disks
  • console games

E-books and e-audiobooks have an loan period of either 7 or 14 days. Other materials may have individual loan periods.

The number of e-books you may borrow at one time may be limited, the amount varies depending on the e-book supplier. The amount of console games is also limited. The maximum amount that can be borrowed at a time is 5 games.

Library notifications help you remember

  • Notifications of due dates are always sent by e-mail. The notification is sent 1-5 days before the due date according to your choice.
  • Overdue notifications are sent either by e-mail, by sms or by mail. The so-called second notification is always sent by mail.
  • You can see your selected settings in your Profile.
  • If you wish to change your settings, fill in the form "Notification Settings Change Request" in your Profile. The information is forwarded to the library staff that will make the changes.

How to make a reservation

It is convenient to make reservations and administer them via the web library. The first step is to make a search. You can reserve an item either directly on the search result list or by clicking the title and going to the item page. Press "Make a reservation" and select your pick-up library. It is possible to set a default pick-up library, but you can also ignore this option and select your pick-up library every time you make a reservation.

If you were not logged in, you will get a request to do so at this point.

Reservations are free of charge, but uncollected reservations are charged with a fee. The item you have reserved may be transported from any Vaski library. Please note that it is not possible to place multiple holds upon one item.

You can cancel your reservation in the web library if it has not yet been processed and the item is not yet available for collection. If your reservation has already been processed and you wish to cancel it, you can do so by contacting the pick-up library.

Pick-up notice for reserved item

  • You will receive a pick-up notice when an item you have reserved is available for collection at the library. The last pick-up date has been announced in the pick-up notice.
  • The pick-up notice is sent as an e-mail, as an sms or by mail depending on your account settings. You can see your settings in your Profile.
  • You can change your pick-up notice settings in your Profile by filling in the form "Notification Settings Change Request". The information is forwarded to the library staff that will make the changes in your account.
  • Please note that pick-up notices sent by mail may in some cases arrive very close to the last pick-up date.

If you do not wish to make the reservation by using the web library, you can also phone the library customer service.

Fees

The charges that are shown in the web library do not contain late fines for unreturned material. As online payment is not yet possible within Vaski libraries the fees must be paid by visiting a library.

Fees and compensations.

Popular new items

The Joker collection contains mainly popular new items. The purpose of the Joker system is to make sure that new items are available for patrons even without reservation. Materials bearing a Joker label have a shorter loan period (14 days) than other materials. They cannot be renewed or reserved. Joker materials may be available in a library even if there are several reservations on the title in question.

Alert schedule

The web library saves all your searches even if you are not logged in. You can delete this saved information by clearing the cache or closing your browser.

You can also save your searches permanently by making an alert schedule on the “Alert Schedule” tab: select a search and, from the dropdown menu, set the alert interval at once a day or once a week. The notifications will be sent to the e-mail address you have provided in association with the alert schedule in your Profile.

Favourites

You can create one or several lists of favourites in your account. Items can be added to the list by clicking the pin-shaped button either on a search result list or on an item page. To add a new list, go to Favourites in your account. You can also give your list an individual address that you can share with your friends, e.g. via social media.

Interlibrary Loans

Interlibrary loan request form

If you require an item not in stock in any of the Vaski libraries, it can be requested from other libraries through interlibrary lending. Interlibrary loan requests cannot be made for items which are included in the collections of the Vaski libraries but are currently on loan. If the item you wish to borrow is on loan, you can place a reservation for it. We will send you a notification when it becomes available.

Interlibrary loan requests can be made at all the Vaski libraries.

There are charges for interlibrary loans

In addition to the regular interlibrary loan charges collected by the supplying library, there is a reservation fee payable upon collection. You will also need to pay any additional costs (e.g. postage and copying).

Delivery times may vary

The usual waiting time for an interlibrary loan to arrive is about two weeks, but the delivery time may be longer if, for example, the supplying library has reservations for the same item. When the requested item is available for pick-up, you will be notified by phone, e-mail or post.

Interlibrary loans follow the general terms of use for the supplying libraries' loans and loan times

All materials are not necessarily loaned to other libraries, and sometimes the loans can only be made for reference library use.

Interlibrary loans are returned through the requesting library

The date that the item must be returned by (the due date) is shown on the loan slip accompanying the item. Interlibrary loan renewals are also made through the requesting library.

Interlibrary lending

This service is for libraries.

Acquisition proposal

Acquisition proposal

We gladly accept acquisition proposals. However, we are unable to purchase all items. For instance, many films and e-books lack borrowing rights and can therefore not be purchased by libraries.

You can reserve the item as soon as it is shown in the web library. The acquisition process may take long, even months.

Before making an acquisition proposal, please check the library catalogue to ensure that the item is not in stock.

Obs. The reservation is possible only if the material is purchased to the library.

It is also advisable to check the library catalogues of educational institutions, such as university libraries, in the Turku area.

eBooking

You can book a computer with eBooking in the following Vaski libraries: Turku, Laitila, Paimio, Uusikaupunki and Vehmaa. Log in with your library card number and PIN code.

eBooking Login

Rules of Use of the Vaski libraries

Upon receiving a library card, you agree to comply with the Rules of Use of the Vaski libraries. Please click below to study the rules.
Rules of Use of the Vaski libraries.

What is Vaski?

Vaski was founded 2008 and is a regional collaboration between 18 cities and 57 individual libraries. Vaski brings many advantages for the customer, such as:

  • one library card
  • one collection
  • one reservation que
  • common rules of use
  • material transporations free of charge
  • one big e-materials collection

This means that you can use the same library card in every Vaski library. If the material that you wish to borrow is located in another Vaski library, you can make a reservation free of charge.

You can return your loans at any Vaski library. You recognize a Vaski library from the bird logo. As a Vaski customer you have access to the collection in the whole area.

Vaski libraries and cities

Vaski is a library cooperation between 18 cities. The Vaski libraries have a joint collection and the materials are transported to the library of your choice. The same library card is valid at all Vaski libraries and you can return your loans to any Vaski library.

Vaski libraries and cities:

  • Turun City Library
  • Kaarina City Library
  • Kustavi Library
  • Laitila City Library
  • Lieto Library
  • Masku Library
  • Mynämäki Library
  • Naantali City Library
  • Nousiainen Library
  • Paimio City Library
  • Pyhäranta Library
  • Raisio City Library
  • Rusko Library
  • Salo City Library
  • Sauvo Library
  • Taivassalo Library
  • Uusikaupunki City Library
  • Vehmaa Library

Turku, Laitila, Lieto, Salo and Uusikaupunki have library mobiles.