The library system will be updated starting at 7 p.m. on the 5th of May. Online library services will be unavailable during the update and the self-service time of the libraries closes already at 7 p.m. on Sunday 5 May. Most libraries will be closed on Monday 6 May. We aim to restore services by 12 o'clock on 7 May or as soon as the update is complete. For more information about the update, please check the News section.

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Record Citations

APA Citation

Kortesuo, K., & Patjas, L. (2011). Kuka vastaa?: Asiakaspalvelu sosiaalisessa mediassa. Infor.

Chicago Style Citation

Kortesuo, Katleena, and Liisa-Maria Patjas. Kuka Vastaa?: Asiakaspalvelu Sosiaalisessa Mediassa. [Helsinki]: Infor, 2011.

MLA Citation

Kortesuo, Katleena, and Liisa-Maria Patjas. Kuka Vastaa?: Asiakaspalvelu Sosiaalisessa Mediassa. Infor, 2011.

Harvard Style Citation

Kortesuo, K. & Patjas, L. 2011. Kuka vastaa?: Asiakaspalvelu sosiaalisessa mediassa. [Helsinki]: Infor.

Remember to check citations for accuracy before including them in your work.